I am Esther Fefoame, and I bring over 15 years of extensive experience in Human Resource management, with a specialized focus on Alternative Dispute Resolution (ADR), industrial relations, and corporate training. My background in conflict resolution, mediation, and advocacy equips me with a unique blend of skills essential for fostering a harmonious work environment.
HR Expertise
Experience: Over 15 years in HR management.
Skills: Proficient in talent recruitment, training, performance management, and industrial relations.
Labour Law: I have extensive working knowledge of the Ghanaian Labour Law.
Specialized Skills
Conflict Resolution, Mediation, and Advocacy: I am an expert in resolving workplace disputes effectively, with additional expertise in peace and community advocacy.
Advocacy and Change Management: I excel in advocating for a positive workplace culture and managing organizational change.
Union Management Relations
Expertise: Skilled in managing relationships with unions, negotiating collective agreements, and handling grievances.
Compliance: Ensuring adherence to labour laws and regulations.
Listed Mediator
National Labour Commission of Ghana: I am a recognized mediator, showcasing my expertise in fair and effective dispute resolution processes.
Professional Training
Alternative Dispute Resolution (ADR): I underwent professional training at the University of Virgin Islands and the Gamey ADR Institute in Tema, Ghana, enhancing my skills in resolving workplace conflicts.
Corporate Trainer
Training Expertise: I am a skilled corporate trainer, specializing in the development of essential soft skills for managers, team leaders, and workers.
These include:
Communication: Enhancing interpersonal and organizational communication skills.
Leadership: Developing effective leadership qualities and management strategies.
Team Building: Fostering collaboration and teamwork.
Conflict Resolution: Equipping individuals with tools for effective conflict management.
Emotional Intelligence: Promoting self-awareness, empathy, and emotional regulation in the workplace.
Leadership Role
Managing Partner, EF & Associates Ghana Limited: In my role, I focus on conflict resolution, HR policy development, workplace investigations, labour outsourcing, setting up and managing HR departments for companies, and providing retainer HR management services.
Strategic Planning: I demonstrate strong leadership and strategic planning abilities.
My extensive experience and specialized skills in ADR, HR management, industrial relations, and corporate training, combined with my thorough understanding of Ghanaian Labour Law, make me a valuable asset in any context, particularly in roles requiring advanced conflict resolution and union management expertise.
